Respecting Your Privacy
Welcome to Credivo.com.au (“Credivo”, “we”, “our”, or “us”). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website or enquire about our finance services.
By using Credivo.com.au, you agree to the collection and use of your information in accordance with this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Submit an enquiry
- Apply for finance
- Request a quote
- Contact our team
- Subscribe to updates
- Complete online forms
This information may include:
- Full Name
- Email Address
- Phone Number
- Residential Address
- Date of Birth
- Driver’s Licence or Identification Details
- Employment Information
- Income and Financial Details
- Loan Requirements
- Vehicle or Asset Information
- Any additional information you choose to provide
We may also automatically collect technical information including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on Our Website
- Referral Source
- Cookie Data
How We Use Your Information
Your information helps us provide better finance solutions and customer service.
We may use your information to:
- Process finance enquiries and applications
- Compare loan options with our lending partners
- Contact you regarding your enquiry
- Verify your identity
- Assess your eligibility for finance
- Improve our website and services
- Respond to customer support requests
- Send important service updates
- Meet legal and regulatory obligations
- Prevent fraud and unauthorised activities
Sharing Your Information
To provide finance solutions, we may share your information with trusted third parties including:
- Banks
- Non-bank lenders
- Finance companies
- Credit providers
- Credit reporting bodies
- Identity verification services
- Professional advisers
- Technology service providers
- Government or regulatory authorities where required by law
We only disclose the information necessary to provide our services or comply with legal obligations.
Cookies and Website Analytics
Credivo.com.au uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Improve website functionality
- Analyse visitor behaviour
- Monitor website performance
- Enhance website security
We may also use analytics services to understand how visitors interact with our website.
You may disable cookies through your browser settings, although some website features may not function correctly.
Data Security
We take reasonable administrative, technical, and physical measures to safeguard your personal information.
Our security practices include:
- Secure website encryption
- Restricted access to personal information
- Regular security monitoring
- Secure data storage
- Industry-standard security procedures
While we take every reasonable precaution, no online transmission or electronic storage method can be guaranteed to be completely secure.
Credit Information
As part of providing finance services, we may collect and disclose credit-related information where necessary.
This may include sharing information with:
- Credit reporting bodies
- Banks
- Finance companies
- Lending institutions
This information assists lenders in assessing finance applications.
Marketing Communications
With your consent, we may send information regarding:
- Finance products
- Promotional offers
- Industry updates
- Service announcements
You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails or by contacting us directly.
Third-Party Websites
Our website may contain links to third-party websites operated by lenders or other organisations.
We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing personal information.
Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Withdraw consent where applicable
- Request information about how your data is handled
- Lodge a privacy complaint if you believe your information has been mishandled
To exercise these rights, please contact us using the details below.
Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services
- Meet legal and regulatory requirements
- Resolve disputes
- Maintain business records
When information is no longer required, it is securely deleted or destroyed where appropriate.
Children’s Privacy
Credivo’s services are intended for individuals aged 18 years or older.
We do not knowingly collect personal information from children under the age of 18.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business operations.
Any updates will be published on this page with a revised Effective Date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we collect, use, or protect your personal information, please contact us.
Credivo
Website: www.credivo.com.au
Email: info@credivo.com.au
Phone: 405447905