Cookie Policy – How Credivo Uses Cookies
Last Updated: [22 July 2026]
This Cookie Policy explains how TRUEHEAVEN PTY LTD (ABN 89 692 414 912), trading as Credivo (“we”, “our”, or “us”), uses cookies and similar technologies when you visit credivo.com.au (“Website”).
1. What Are Cookies?
Cookies are small text files that are stored on your computer, tablet, or mobile device when you visit a website. They help websites function properly, remember your preferences, improve your browsing experience, and collect information about how visitors use the site.
Cookies generally do not identify you personally, but they may collect information about your device, browser, and browsing activity.
2. How We Use Cookies
We use cookies to:
- Ensure the Website functions correctly.
- Remember your preferences.
- Improve your browsing experience.
- Analyse Website traffic and visitor behaviour.
- Monitor Website performance and improve our services.
3. Types of Cookies We Use
| Cookie Type | Purpose | Example Provider |
|---|---|---|
| Essential Cookies | Required for the Website to function correctly, including security, navigation and form functionality. | Website Infrastructure |
| Analytics Cookies | Help us understand how visitors use our Website so we can improve its performance and user experience. | Google Analytics |
4. Google Analytics
We currently use, or may begin using, Google Analytics to understand how visitors interact with our Website.
Google Analytics may collect information such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on the Website
- General geographic location
This information helps us improve our Website and services. Google may process this information on servers located outside Australia.
You can learn more by visiting Google’s Privacy Policy and download the Google Analytics Opt-out Browser Add-on if you wish to disable tracking.
5. Future Cookies
As our Website grows, we may introduce additional analytics, advertising or marketing cookies, including services such as the Meta (Facebook) Pixel. If this occurs, we will update this Cookie Policy to explain what cookies are used and why.
6. Managing Cookies
Most web browsers allow you to manage cookies through their settings. You can:
- View stored cookies.
- Delete individual or all cookies.
- Block future cookies.
- Receive notifications when cookies are placed.
- Control third-party cookies.
Please note that disabling cookies may affect some features and functionality of the Website.
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our business practices or legal requirements. The latest version will always be available on this page.
8. Contact Us
TRUEHEAVEN PTY LTD
Trading as Credivo
ABN: 89 692 414 912
Email: info@credivo.com.au
Website: https://credivo.com.au